FAQ

1. How can I contact Zandorelle?
You can reach us by email at service@zandorelle.shop or by phone at +1 7758771025. Our customer service team is happy to assist with any inquiries.

2. What are your shipping options and costs?
We offer three options:

  1. Free shipping on orders over $57
  2. Standard shipping: $7
  3. Express shipping: $13

3. Do you ship internationally?
Currently, we ship within the United States only. Please check back for future updates on international shipping.

4. How long will it take to receive my order?
Orders are typically processed within 1–3 business days. Standard shipping takes 5–7 business days, while express shipping usually takes 2–4 business days.

5. What if I receive a damaged or defective item?
Please contact us at service@zandorelle.shop within 7 days of delivery, and we’ll assist you with a replacement or refund.